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  • SALE Conflict Management Level 2

    Conflict Management Level 2

    £12.00 Ex. VAT
    10339104

    This course acts as an introduction to conflict management. It examples the causes and signs of conflict, as well as behavioural patterns and the stages of conflict. This course will explain the importance of effective communication and the use of de-escalation techniques.

    It is particularly relevant to the health and social care sector and covers dealing with behaviour that can be challenging.

    Mapped to UK Core Skills Training Framework, Care Certificate and Health and Social Care Diploma Level 2.

    This course acts as an introduction to conflict management. It examples the causes and signs of conflict, as well as behavioural patterns and the stages of conflict. This course will explain the importance of effective communication and the use of de-escalation techniques.

    It is particularly relevant to the health and social care sector and covers dealing with behaviour that can be challenging.

    Mapped to UK Core Skills Training Framework, Care Certificate and Health and Social Care Diploma Level 2.

    Once the item is purchased a Site portal URL will be sent to your email with your username and password to access the online course and you're good to go.

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    For any unwanted goods La Boutique offers a 21-day return policy .

    If you receive items from us that differ from what you have ordered, then you must notify us as soon as possible using our online contact form .

    If you find that your items are faulty or damaged on arrival, then you are entitled to a repair, replacement or a refund. Please note that for some goods it may be disproportionately costly to repair, and so where this is the case, then we will give you a replacement or a refund.

    Please visit our Warranty div for more details.


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