Understanding of performance

By the end of the course delegates will develop:

  • Understanding the performance management cycle including processes for managing different types of performance
  • Understanding of disciplinary and grievance, causes of poor performance and how to minimise them
  • Awareness of strategies to improve performance
  • Awareness of managing and retaining high performing staff
  • Understand how to give feedback and manage difficult conversations
  • Awareness of cultures that encourage confidence, responsibility and accountability
  • Understanding effective role modelling, coaching and mentoring

Understanding of performance management

  • 1 Day